Konvo raises €3.5 million to expand conversational commerce

Konvo has raised €3.5 million in seed funding, led by Samaipata. Existing investors Abac Nest Ventures, JME Ventures, Itnig and Combination Ventures joined the round, alongside new angel investors.

The company, previously known as Hoola, develops conversational AI for e-commerce brands. Its agents help customers find products, resolve support questions and move through the buying journey. By connecting these interactions, Konvo aims to make customer conversations more useful for shoppers and the teams serving them.

The new funding will help strengthen the company’s technology team in Berlin and extend the capabilities of its agents. It follows a year of product development as Konvo brings support, marketing and sales into one platform.

We’re pleased to continue backing the team as it builds more personal, responsive online shopping experiences.